0 Article
0,00 EUR

Right of withdrawal:

Any costumer has the right to revoke his/her contractual statement within one month without stating reasons in writing (e.g. letter, e-mail) or by returning the goods. The period starts at the earliest with the receipt of the goods and this instruction in writing. To observe the period the notice of cancellation or the goods must be received on or before the appropriate date. The cancellation has to be addressed to:

TronicSale
c/o Christian Harzl
Franziskanergasse 4
8010 Graz, Austria
E-Mail address: service@tronicsale.com


Exclusion from cancellation

The right of withdrawal does not exist for contracts about shipping data media or software if the delivered data media have been unsealed or registered by you as well as it is the case with electronic devices (e.g. GPS), which have been registered on the producer's page.


Consequences of the withdrawal

In case of an effective cancellation the mutually received goods and services have to be returned and possible benefits (e.g. interests) have to be refunded. If you cannot return the received performance at all, just partially or in defective conditions, you have to pay compensation for the value.
This does not apply to surrender of goods, if the good's degradation exclusively traces back to its inspection, like it would have been possible for you in a retail shop.
Besides, the customer can avoid the obligation to compensate for the decrease in value due to an deterioration resulting from his using the goods in accordance with their intended purpose by not using the goods as if they were his property and by refraining from any action that might reduce the goods' value.
Items that can be shipped via package have to be returned. Items that cannot be shipped via package will be picked up at yours. You have to pay the costs for the return.

Login